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Guest Experience Survey

Thank you for taking the time to answer these questions!

Date:

Guest Name:

Email Address:

Technician Name:

1. Did you receive a friendly greeting?

 Yes   No

2. Were you offered a beverage?

 Yes   No

3. Did your technician consult with you before
     beginning your service?

 Yes   No

4. Was your shampoo experience rejuvenating?

 Yes   No

5. Did your technician educate you about the products
     being used on your hair/nails/skin?

 Yes   No

6. Did your technician offer you styling tips?

 Yes   No

7. Did we offer to pre-book your next appointment?

 Yes   No

8. Did your technician give you business cards?

 Yes   No

9. How would you rate your overall experience and
     satisfaction with this visit?    
      Excellent     Good     Poor

 

10. Please comment on your selection to number 9.

    

Please enter the characters in the image below:

Modern Concepts Salon    44110 Ashburn Shopping Plaza, Suite 140, Ashburn VA 20147        T 703.726.1630       F  703.726.1631
* We regret that gratuities cannot be included in credit purchases, but are welcome in checks.
* A minimum of a 24-hour cancellation is appreciated.